Our updated Mobile Community experience is here!
You'll see a fresh look, updated security steps, and easier access to everyday banking tools. Existing Mobile Community users can log in with their current Login ID, now called an Access ID, and will be prompted to verify your identity and create a new passcode. Keep reading to learn more about logging in for the first time, and about navigating our new experience!
Download the New Mobile App
You can log in to the Mobile Community through the app on your Apple or Android device.
- Delete the current CB&T Waco mobile app
- Download the new CB&T Waco mobile app for your Apple or Android device by clicking the link below:
Logging In for the First Time
Whether you are logging in from cbtwaco.bank or from the mobile app, upon the first login you will:
- Enter your current Login ID, now called Access ID
- Enter your current password, now called passcode
- Validate your Social Security Number and date of birth, or Tax ID and account number if you are a commercial user
- Set up a security question
- Re-Establish your passcode
- Accept the One Time PIN
Once you've logged in, you'll see all the same information you expect within the Mobile Community, such as account balances, transaction history, and the ability to make account to account transfers.
Looking for something specific? Select a topic below to learn more!
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Home Screen
The home screen shows your financial overview. When you first login you'll see your spendable balance, your credit score, and a listing of all your CB&T accounts and any accounts you have linked from external financial institutions.
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Transaction History
Click or tap into an account to view your transaction history. With the new upgrade, you will be able to see the past two years' of transaction history.
From this screen, you will also be able to view your statements, transfer funds into or out of this account, view any debit cards associated with this account, and more.
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Transfer Money
Click or tap on the transfers menu to transfer funds between your CB&T accounts, or to any external accounts you have linked within your online/mobile banking.
Need to add an external account? Click here.
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View Statements
From inside an account, you will have the option to view that account's statements. Click or tap on "Statements" in the main navigation within that account to select the statements you wish to view. With the new upgrade, you have access to two years of statement history for each CB&T account.
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Pay Bills
Select "Bill Pay" from the "More" menu in the mobile app, or select "Bill Payments" from the main navigation in the browser to find your bill pay account.
Keep in mind, after the Mobile Community upgrades, all payees transferred but any e-bills were not converted and will need to be re-established. We recommend you view your scheduled payments and payees to ensure all are presenting as expected.
If you have not enrolled in Bill Pay, but wish to use this feature, select "Request Bill Pay" from the "more" menu on the mobile device, or select "Bill Payments" on a browser.
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Make a Mobile Deposit
Select "Deposits" from the main navigation on the mobile app. Follow the on screen prompts to select the account to which you wish to deposit the funds into, how much the check is for, and then tap to take a photo of the front and back of the check.
Keep in mind, all mobile deposits need to be signed and endorsed with the message: "For Mobile Deposit at CB&T only," followed by the last four of your account number if you are depositing into a commercial account.
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Set Up Account Alerts
After the upgrade, you will be need to re-establish any alerts.
From the browser, click on the bell icon in the top right corner. From the mobile device, tap on "More" in the main menu, and then select "Manage Alerts."
From here, you will be able to select the alerts you want to establish, such as: balance alerts, account overdrawn alerts, deposit alerts, and transaction alerts.
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Linked Accounts
Your previously-linked accounts will need to be re-established after the upgrade. You can easily do this by tapping "Add & Manage Outside Accounts" on the mobile home screen, or by clicking "Accounts" and then "Outside Accounts" on a browser.
You will then be prompted to search for your external account and will be directed to sign in to your online profile through that institution. Once validated, that account will be linked on your CB&T online profile!
Why Link An Account?
- View all your accounts, from any financial institution, in one place!
- Track spending with a real-time visual of where your money goes. Use this information to adjust your spending habits and meet your financial goals.
Please note: this is different than "adding an external account." When you add an external account, you are then able to transfer to that external account. For more information on external accounts, click here.
What's New?
The updated Mobile Community includes some exciting new features!
Card Management
You can now manage your debit cards directly from the Mobile Community!
Click on "Card Center" from the main navigation, or select an account and then click on "View Cards." You will then be able to see all the cards associated with your CB&T accounts, and will be able to turn these cards on and off!
For real-time debit card transaction alerts, call CB&T and allow a representative to turn these on for you! Call us at 254-753-1521 and tell us you want to turn on your real-time debit card transaction alerts.
My Credit Score
You can now view your credit score and report inside CB&T's online and mobile banking platform!
Click on "Show My Credit Score & Report" from the home screen and follow the on-screen prompts to enroll today.
Rest assured, My Credit Score is a soft-pull on your credit and viewing your credit score/report will not impact your credit in any way. View as often as you wish! Scores can update every 24 hours!
From within this widget, not only can you view your credit score and report, you can receive alerts when there is new activity on your credit report, as well as explore features that will help you build upon or improve your credit.
You can even perform a credit score simulation to see how actions, such as applying for a car loan, may impact your credit score.
Spendable Balance
The first thing you see when you log in will be your "Spendable Balance."
Your main checking account will be presented to you upon login, and this balance will reflect the funds in this account minus any upcoming transactions. Now you can plan for the future by taking into account any transactions or transfers that are scheduled to come in or out of your account in the future.
You can change the account that is used for your spendable balance by clicking this widget and selecting a new "Spendable Balance Account."
Need help with online or mobile banking?
We're here to help! Call our Contact Center at 254-753-1521 during our extended hours through May 22nd - Monday through Friday from 8:00 AM - 7:00 PM.
Or visit us! We'll have representatives in each of our bank lobbies to assist you from 10:00 AM - noon each day through Friday, May 22nd.